Using Article Type Extraction
The Article Type Extraction functionality allows you to quickly and easily define the scope of your translations for the Language I/O Article plugin.
Prerequisites
You must set up the Article Type Extraction functionality before you can use it.
Extracting the data
- From the App Launcher, find the tab that you created during setup. In this example, the label of the tab is Extract Knowledge Data:
- The tab opens. Click on the Extract Knowledge Data button at the center to start the download:
- Depending on the settings of your browser, you might get a prompt to specify a folder, or your browser might download the file directly into your Downloads folder. The file is in CSV format.
Defining the scope of your translations
- Locate the downloaded CSV file and open it in a spreadsheet program, for example MS Excel.
- If the file is not formatted automatically, you must do it before you can proceed. Here is how you can format a CSV file in MS Excel:
- Type "Ctrl+A" to select all the contents of the CSV file.
- Go to the Data tab and click on Text to columns:
- Select Delimited and click Next.
- Select Comma and click Next.
- Click Finish. You can now see that the data in the file is divided into eight columns:
- Type "Ctrl+A" to select all the contents of the CSV file.
- You can now edit the file to set the scope of your translations:
- Record Type
- Do not modify anything in this column.
- Field Label
- Do not modify anything in this column.
- Field Name
- Do not modify anything in this column.
- Field Type
- Do not modify anything in this column.
- To be Translated?
- Fill in each row with "Yes" or "No".
- Include in Translated Article?
- Fill in each row with "Yes" or "No", depending on whether you want the field to appear in the translated article.
- If you defined To be Translated as "Yes", then you must set this field to "Yes", but you can include other fields as well (for example, dates or URLs)
- If a value is already pre-filled, do not modify it.
- Required (Is there a field validation that prevents an article draft from being saved if the field is missing?)
- Fill in each row with "Yes" or "No", depending on whether the field is required.
- If a value is already pre-filled, do not modify it.
- Editable (Can a user edit this field after the article is created)
- Fill in each row with "Yes" or "No".
- If you defined To be Translated as "Yes", then you must set this field to "Yes".
- Record Type
- Once you finish, save the file and send it to your Language I/O Customer Success Manager so that they can configure your Language I/O tool.
Note: Make sure that all cells contain a value. There is no default setting for empty cells. If you leave a cell empty, your Language I/O Customer Success Manager will get back to you to confirm how you want to set it.
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