- Setting up OAuth in Salesforce Case
- Setting up OAuth in Salesforce Article
- Enabling Basic Auth in Salesforce
- Restricting access to the Language I/O component to certain users or profiles
- How does Language I/O act on Translation Quality Estimate (TQE) scores
- Enabling Translation Optimization in the Language I/O component for Salesforce Chat and Messaging
Salesforce Support
Everything you need to know to manage and use your Language I/O Salesforce integration
Salesforce General
Salesforce Named Credentials
Language I/O API Plugin (Detect and Translate Apex Actions)
Salesforce Case - Admin Guide
- Before you begin: An overview of the Language I/O Case installation process
- Installing Language I/O Case for Salesforce
- Configuring Language I/O Case for Salesforce
- Language I/O Case for Salesforce - Custom Settings
- Configuring the Case Object (Classic Experience)
- Configuring the Case Object (Lightning Experience)
Salesforce Case - User Guide
- Salesforce Case translation user guide (Lightning)
- Selecting the language of a customer to translate an outbound case
- Translating attachments in Salesforce Case
- Agent to Agent Retranslation in Salesforce Case
- Using Rapid Human Translation with Salesforce Case
- Creating Language I/O Salesforce Case Translation and Metadata Reports
Salesforce Chat - Admin Guide
- Before you begin: An overview of the Language I/O Chat installation process
- Installing Language I/O Chat for Salesforce
- Language I/O Chat for Salesforce - Custom Settings
- Configuring Language I/O Chat with Classic setup
- Configuring Language I/O Chat with Lightning setup
- Language I/O Chat for Salesforce - Troubleshooting Installation Issues
Salesforce Chat - User Guide
- Determining the language of a customer in SF Chat
- Enabling the Language I/O Chat Demo Kit in Salesforce Lightning (SF Sales Engineers Guide)
- Salesforce Chat translation user guide
- Using Retranslation in Salesforce Chat
- Using the Translation Quality flag in Salesforce Chat
- Setting up the Agent Preferred Language feature as an Agent in Salesforce Chat
Salesforce Rules Based Chatbot Guide
- Before you begin: An overview of the Rules Based Einstein Chatbot translation process
- Exporting a Rules Based Einstein Chatbot for Human Translation
- Packaging and Deploying a Rules Based Einstein Chatbot
- Installing the Language I/O API plugin for the Salesforce Rules Based Einstein Chatbot
- Using the Language I/O API plugin with Rules Based Einstein Chatbots
- Translating a Rules Based Einstein Chatbot with the Metadata API
Salesforce Article - Admin Guide
- Before you begin: An overview of the Language I/O Article installation process
- Installing Language I/O Article - prerequisites
- Installing Language I/O Article for Salesforce
- Language I/O Article for Salesforce - Custom Settings
- Creating a Visualforce Tab
- Configuring Remote Site Settings
Salesforce Article - User Guide
Salesforce Article Guides (pre-Absaroka)
Salesforce Messaging - Admin Guide
- Before you begin: An overview of the Language I/O Messaging installation process
- Installing Language I/O Messaging for Salesforce
- Language I/O Messaging for Salesforce - Custom Settings
- Configuring the Language I/O Messaging permission set
- Adding the Messaging Component to the Lightning Record Pages
- Storing the end user language in a related field with Language I/O Messaging
Salesforce Messaging - User Guide
Latest Salesforce Release Notes
Older Salesforce Release Notes
- Release Notes - Language I/O for Salesforce Messaging version 1.16.5
- Release Notes - Language I/O for Salesforce Messaging version 1.16.4
- Release Notes - Language I/O for Salesforce Messaging version 1.16.3
- Release Notes - Language I/O for Salesforce Case version 2.34
- Release Notes - Language I/O for Salesforce Messaging version 1.16.2
- Release Notes - Language I/O for Salesforce Messaging version 1.16.1