Salesforce Support
Everything you need to know to manage and use your Language IO Salesforce integration
Language IO Authentication for Salesforce
Language IO Enhanced Chat for Salesforce | Admin Guide
- Before you begin: An overview of the Language IO Enhanced Chat installation process
- Installing Language IO Enhanced Chat for Salesforce
- Language IO Enhanced Chat for Salesforce - Custom Settings
- Setting up the Language IO Enhanced Chat permission set
- Adding the Enhanced Chat Component to the Lightning Record Pages
- Setting the End user's Language from a Session or Related Object Field
Language IO Enhanced Chat for Salesforce | User Guide
- Language IO Enhanced Chat for Salesforce user guide
- Expected behaviour of the Language IO component with Enhanced Chat
- Explaining language detection in the Language IO Enhanced Chat component
- Using Translation Optimization in the Language IO component for Salesforce Enhanced Chat
- Setting up the Agent Preferred Language feature as an Agent in Salesforce Enhanced Chat
- Using the Salesforce Omni Supervisor feature
Language IO Case for Salesforce | Admin Guide
- Before you begin: An overview of the Language IO Case installation process
- Installing Language IO Case for Salesforce
- Setting up your Named Credential in Salesforce Case
- Setting up Language IO Case for Salesforce
- Language IO Case for Salesforce - Custom Settings
- Adding the Case Component to the Lightning Record Pages
Language IO Case for Salesforce | User Guide
- Language IO Case for Salesforce user guide (Lightning)
- Selecting the language of a customer to translate an outbound case
- Translating Attachments in Salesforce Case
- Agent to Agent Retranslation in Salesforce Case
- Using Rapid Human Translation with Salesforce Case
- Creating Translation and Metadata Reports (Case)
Language IO Article for Salesforce | Admin Guide
- Before you begin: An overview of the Language IO Article installation process
- Installing Language IO Article - prerequisites
- Installing Language IO Article for Salesforce
- Language IO Article for Salesforce - Custom Settings
- Creating a Visualforce Tab
- Configuring Remote Site Settings
Language IO Case for Salesforce | User Guide
Language IO API Plugin (Detect and Translate Apex Actions)
Salesforce General
- Restricting access to the Language IO component to certain users or profiles
- How does Language IO act on Translation Quality Estimate (TQE) scores
- Enabling Translation Optimization in the Language IO component for Salesforce Chat and Enhanced Chat
- Creating a Lightning Records page in Salesforce
- Platform Events in Language IO Packages for Salesforce
- Supported Language IO languages in Salesforce