Salesforce Chat - Admin Guide

This section contains documentation for Salesforce administrators who want to install and configure their Language I/O Chat application.

• Before you begin: An overview of the Language I/O Chat installation process
• Installing Language I/O Chat for Salesforce
• Language I/O Chat for Salesforce - Custom Settings
• Configuring Language I/O Chat with Classic setup
• Configuring Language I/O Chat with Lightning setup
• Language I/O Chat for Salesforce - Troubleshooting Installation Issues
• Setting up locally stored Custom Auto Responses
• Setting up Custom Auto Responses to be stored by Language I/O
• Setting up the Agent Preferred Language feature as an Admin in Salesforce Chat
• User Permission Set for Language I/O Chat
• Language Detection Flow in SF Chat
• Viewing Chat Error Logs
• Storing the end user language in a related field with Language I/O Chat
• Why is the customer rating flag not showing correctly?