Exporting a Rules Based Einstein Chatbot for Human Translation

To export the dialogs, questions and messages of your chatbot for translation, follow these steps:

1. Create a manifest .XML file and give it a relevant name (for example LIO_ChatBot.xml). It should look like this:
   <?xml version="1.0" encoding="UTF-8"?>
<Package xmlns="http://soap.sforce.com/2006/04/metadata">
   <types>
      <members>LIO_ChatBot</members>
      <name>Bot</name>
   </types>
   <version>51.0</version>
</Package>

2. Open your browser and go to https://workbench.salesforce.com.
3. Select the API version (for example, 51.0) and log in.
4. In the menu, select Migration > Retrieve:
   
5. If the operation succeeds, the following screen opens:
   
6. Click "Retrieve" to download your Chatbot as a ZIP file.

The .BOT file in the "Bot" subfolder contains the labels, messages, etc. to be translated.

Once you have the ZIP archive, share it via email to localization@languageio.com to kick off the translation process.