Salesforce Enhanced Chat - User Guide

Everything you need to know to use your Language IO Enhanced Chat for Salesforce plugin

• Language IO Enhanced Chat for Salesforce user guide
• Expected behaviour of the Language IO component with Enhanced Chat
• Explaining language detection in the Language IO Enhanced Chat component
• Using Translation Optimization in the Language IO component for Salesforce Enhanced Chat
• Setting up the Agent Preferred Language feature as an Agent in Salesforce Enhanced Chat
• Using the Toxicity Shield in Salesforce Enhanced Chat
• Using the Salesforce Omni Supervisor feature
• Creating Translation Reports (Enhanced Chat)