Creating a translation project for Zendesk Guide in the Language IO Portal

To create a translation project for your Zendesk Guide articles, follow these steps:

1. Log in to the Customer Self-Service Portal.
2. Go to Integrations > Projects and click Article Search:
   
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3. There are two ways you can search for articles. The screenshots below show the required and optional fields for both methods:
   • Search All articles:
     
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   • Search Published articles only:
     
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4. Select the brand, language, and category. Adjust any filter as necessary to find the articles that you want to translate, then click Search.

   Tip: If you flagged articles in your Zendesk Guide for this project, check the "Only show articles with flagged translations" box:
   
5. Select the articles to translate, click Submit for Translation:
   
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6. A pop-up window opens. Select your options, then click Submit:
   
   • (required) Enter a unique Project Name.
     • This allows you to easily find the project in the projects list.
   • Check Publish if you want to publish the translations automatically.
     • Do not check this option if you want to review the translations before publishing.
   • Select the target locales as applicable, or click "select all" to translate to all languages.
7. The project now appears in the main projects list:
   
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