Installing Language IO for ServiceNow - Prerequisites

Before you can use Language IO with ServiceNow, make sure that your instance meets the following conditions:

• The "Dynamic Translation" plugin is active on the ServiceNow instance.

  Note: Dynamic Translation is only available if you have a Professional ServiceNow Subscription or above.
• Your account, or the account that will perform this setup, has the "admin" role.
• You have an active Language IO account. For more information, see Creating a ServiceNow account with Language IO.

In addition, submit a support request to obtain your API username and password. You will need these credentials when you configure Language IO for ServiceNow.