Creating a Support account

Language IO recommends that you create an account before you submit a request. The advantages of having an account are twofold:

1. It allows Language IO to quickly and easily identify the company you are writing from and better assist you, and
2. It allows you to follow up on the progression of your tickets.

To create an account, follow these steps:

1. Click Sign In at the top of the page:
   
   (Click to enlarge)
2. The Sign In page opens. Click on Sign up:
   
3. Enter your name and email address, then click Sign up to confirm:
   
4. Check your inbox for the welcome email to verify your account and complete your registration. Click the Create a password link:
   
5. Create your password, then click the Set password button:
   

Once you set your password, your account setup is complete. You can now submit and track your requests.