1. Language IO
  2. Customer Self-Service Portal
  3. Customer Self-Service Portal | Consumer Credential Management

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Customer Self-Service Portal | Managing your API Key

The Language IO API requires that requests be authenticated with a valid API key. You can retrieve and rotate your API key in the Language IO Customer Self-Service Portal.

Retrieving your API Key

  1. Log in to the Customer Self-Service Portal.
  2. Open the API menu and select API Key:
    Screenshot 2025-02-25 at 11.39.07.png
  3. In the Authentication Key section:
    Screenshot 2025-07-01 at 14.27.23.png
    1. If you have not previously generated a key, the "API Key" field will be empty, as in the above image. Click Generate new API key to generate an API key.
    2. Your key is masked by default. Click the "Eye" icon (Screenshot 2023-07-21 at 16.34.58.png) to view it.
    3. To copy the key, click the "Copy" icon (Screenshot 2023-07-21 at 16.35.08.png).

Rotating your API Key

Important: When you generate a new API key, your existing API key is automatically set to expire in 14 days. Once expired, it is no longer valid. You must make requests using your new key.
  1. To rotate your existing key, click Generate new API key.
    Screenshot 2023-07-21 at 16.40.07.png
  2. A warning informs you that a new key will be generated, and your existing key will be scheduled to expire in 14 days.
  3. To proceed, click Generate new API key & expire the current key in 14 days.
  4. The status of your existing key is updated and shows its scheduled expiration date. Below the existing key, a new key is generated. Its status shows that it is active with no expiration.
Note: Deleting your API key immediately revokes its validity. It cannot be recovered. If you delete your new API key, the expiration date will be removed from your previous key.

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