https://support.languageio.com/hc/en-us 2026-04-02T16:14:14Z https://support.languageio.com/hc/en-us/articles/214676317-Installing-Language-IO-Incidents-in-OSC-Desktop-NET 2026-03-31T14:38:36Z https://support.languageio.com/hc/en-us/articles/214682847-Using-Language-IO-Help-for-Oracle-Service-Cloud 2026-03-31T14:37:13Z https://support.languageio.com/hc/en-us/articles/215119877-Using-Language-IO-Help-for-Oracle-Service-Cloud-Desktop-Application 2026-03-31T14:39:04Z https://support.languageio.com/hc/en-us/articles/115003491932-Language-IO-Response-A-Basic-Walkthrough 2026-03-31T14:39:03Z https://support.languageio.com/hc/en-us/articles/115004897888-Language-IO-Chat-Real-Time-Translation-of-Oracle-Service-Cloud-OSC-Support-Chats 2026-03-31T14:38:28Z https://support.languageio.com/hc/en-us/articles/115005651208-Installing-Language-IO-Chat-in-OSC-Desktop-NET 2026-03-31T14:38:05Z https://support.languageio.com/hc/en-us/articles/360000432812-Language-IO-Chat-for-Salesforce-user-guide 2026-03-31T14:31:30Z https://support.languageio.com/hc/en-us/articles/360001053052-How-to-Notify-Agents-When-a-Human-Translation-Has-Been-Returned 2026-03-31T14:37:33Z https://support.languageio.com/hc/en-us/articles/360001106532-Testing-Language-IO-Oracle-Service-Cloud-OSC-Chat 2026-03-31T14:38:32Z https://support.languageio.com/hc/en-us/articles/360012315092-Installing-Language-IO-Batch-Help-in-Oracle-Service-Cloud 2026-03-31T14:05:44Z https://support.languageio.com/hc/en-us/articles/360012552051-Using-the-Language-IO-Answer-Translation-Add-In-for-the-OSC-Agent-Desktop 2026-03-31T14:37:53Z https://support.languageio.com/hc/en-us/articles/360016301511-Language-IO-Enhanced-Chat-for-Salesforce-user-guide 2026-03-10T17:01:54Z https://support.languageio.com/hc/en-us/articles/360034505311-Language-IO-Case-for-Salesforce-user-guide-Lightning 2026-03-31T14:31:18Z https://support.languageio.com/hc/en-us/articles/360041343432-Create-a-Language-IO-Translation-Word-Count-Report-in-OSC 2026-03-31T14:37:37Z https://support.languageio.com/hc/en-us/articles/360041487751-Using-the-Machine-Translation-Test-Portal 2026-03-31T14:16:17Z https://support.languageio.com/hc/en-us/articles/360042246111-Using-the-Language-IO-Incidents-Extension-for-Oracle-BUI 2026-03-31T14:38:57Z https://support.languageio.com/hc/en-us/articles/360042482852-Create-a-Language-IO-Chat-Transcript-Report 2026-03-31T14:38:24Z https://support.languageio.com/hc/en-us/articles/360043552692-Before-you-begin-An-overview-of-the-Language-IO-Article-installation-process 2026-03-31T14:04:39Z https://support.languageio.com/hc/en-us/articles/360048225232-Marking-Content-That-Should-Not-Be-Translated 2026-03-31T14:39:08Z https://support.languageio.com/hc/en-us/articles/360049982172-Setting-up-OAuth-in-Zendesk 2026-02-11T13:27:08Z https://support.languageio.com/hc/en-us/articles/360059139891-Installing-Language-IO-Incidents-in-OSC-BUI 2026-03-31T14:38:48Z https://support.languageio.com/hc/en-us/articles/360059143311-Installing-Language-IO-Chat-in-OSC-BUI 2026-03-31T14:38:13Z https://support.languageio.com/hc/en-us/articles/4411350165133-Setting-up-OAuth-for-Salesforce-Article 2026-03-24T11:48:32Z https://support.languageio.com/hc/en-us/articles/4426917181197-Setting-up-the-Agent-Preferred-Language-feature-as-an-Agent-in-Language-IO-Chat-for-Salesforce 2026-03-31T15:38:00Z https://support.languageio.com/hc/en-us/articles/5128508817677-Installing-and-Configuring-the-Language-IO-Add-In-in-Oracle-Answer-Browser-User-Interface-BUI 2026-03-31T14:37:57Z https://support.languageio.com/hc/en-us/articles/5131060941709-Oracle-Answer-Browser-User-Interface-BUI-User-Guide 2026-03-31T14:04:45Z https://support.languageio.com/hc/en-us/articles/5160139689741-Checking-Oracle-Answer-Browser-User-Interface-BUI-Translation-Requests 2026-03-31T15:48:52Z https://support.languageio.com/hc/en-us/articles/5980674863245-Creating-Translation-Reports-Chat 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https://support.languageio.com/hc/en-us/articles/7153184265869-Adding-new-languages-for-translation 2026-03-31T14:18:24Z https://support.languageio.com/hc/en-us/articles/7235165216909-Why-is-my-Rules-Based-Einstein-Chatbot-not-working 2026-03-31T14:05:56Z https://support.languageio.com/hc/en-us/articles/7296652409741-Enabling-the-translation-of-draft-emails 2026-03-31T14:29:52Z https://support.languageio.com/hc/en-us/articles/7822293189645-Why-is-the-customer-rating-flag-not-showing-correctly 2026-03-31T15:47:22Z https://support.languageio.com/hc/en-us/articles/8347881517837-Selecting-the-language-of-a-customer-to-translate-an-outbound-case 2026-03-24T11:51:54Z https://support.languageio.com/hc/en-us/articles/8812712733453-Installing-the-Language-IO-Secure-Page-Translator-extension-for-Chrome 2026-03-31T14:29:32Z https://support.languageio.com/hc/en-us/articles/10440789439885-Deactivating-or-removing-the-Language-IO-Secure-Page-Translator 2026-03-31T14:29:11Z https://support.languageio.com/hc/en-us/articles/10498175654541-Supported-Language-IO-languages-in-Salesforce 2026-02-18T11:47:00Z https://support.languageio.com/hc/en-us/articles/10498824530445-Language-IO-Pre-Pilot-Checklist 2026-03-31T14:36:22Z https://support.languageio.com/hc/en-us/articles/10528200472717-Writing-content-with-machine-translation-in-mind 2026-03-31T15:46:30Z https://support.languageio.com/hc/en-us/articles/10529733927821-Storing-image-files-for-automated-link-rewriting 2026-03-31T15:46:13Z https://support.languageio.com/hc/en-us/articles/10639507698317-Enabling-the-Language-IO-Chat-Demo-Kit-in-Salesforce-Lightning-SF-Sales-Engineers-Guide 2026-03-31T15:38:05Z https://support.languageio.com/hc/en-us/articles/10819639041165-Installing-Language-IO-Case-for-Salesforce 2026-02-24T16:38:35Z https://support.languageio.com/hc/en-us/articles/10819718711181-Setting-up-Language-IO-Case-for-Salesforce 2026-03-31T14:29:38Z https://support.languageio.com/hc/en-us/articles/10822799812237-Language-IO-Case-for-Salesforce-Custom-Settings 2026-03-24T11:47:43Z https://support.languageio.com/hc/en-us/articles/10850238466061-Adding-the-Case-Component-to-the-Lightning-Record-Pages 2026-03-24T11:48:09Z https://support.languageio.com/hc/en-us/articles/11019598226317-Determining-the-language-of-a-customer-in-Language-IO-Chat-for-Salesforce 2026-03-31T15:38:27Z https://support.languageio.com/hc/en-us/articles/11312930952333-Machine-Translation-Language-Support 2026-03-31T15:45:23Z https://support.languageio.com/hc/en-us/articles/11318554571405-Setting-up-Article-Type-Extraction 2026-03-31T14:44:39Z https://support.languageio.com/hc/en-us/articles/11410390436493-Using-Article-Type-Extraction 2026-03-31T14:05:18Z https://support.languageio.com/hc/en-us/articles/11630878973197-Setting-Articles-to-publish-automatically-after-translation 2026-03-31T14:44:46Z https://support.languageio.com/hc/en-us/articles/11631762449805-Setting-permissions-to-view-and-approve-quotes 2026-03-31T14:44:49Z https://support.languageio.com/hc/en-us/articles/11996442682893-Using-the-Language-IO-Domo-Dashboard 2026-02-09T13:00:50Z https://support.languageio.com/hc/en-us/articles/12150256390285-Installing-Language-IO-Chat-for-Salesforce 2026-02-18T10:46:33Z https://support.languageio.com/hc/en-us/articles/12150355394189-Adding-the-Chat-Component-to-the-Lightning-Record-Pages 2026-03-31T14:20:49Z https://support.languageio.com/hc/en-us/articles/12150396994189-Setting-up-locally-stored-Custom-Auto-Responses 2026-03-31T15:38:59Z https://support.languageio.com/hc/en-us/articles/12150934215181-Language-IO-Chat-for-Salesforce-Custom-Settings 2026-03-31T14:27:53Z https://support.languageio.com/hc/en-us/articles/12315566925965-Creating-a-Support-account 2026-03-31T15:46:08Z https://support.languageio.com/hc/en-us/articles/12315887272845-Submitting-a-support-request 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https://support.languageio.com/hc/en-us/articles/13165815788685-Creating-a-Named-Credential-Setting-up-Named-Credentials-part-2 2026-02-18T11:48:50Z https://support.languageio.com/hc/en-us/articles/13196096676109-Installing-Language-IO-Enhanced-Chat-for-Salesforce 2026-03-10T19:59:29Z https://support.languageio.com/hc/en-us/articles/13196327985677-Language-IO-Enhanced-Chat-for-Salesforce-Custom-Settings 2026-03-09T18:26:21Z https://support.languageio.com/hc/en-us/articles/13196333662477-Adding-the-Enhanced-Chat-Component-to-the-Lightning-Record-Pages 2026-02-18T10:56:33Z https://support.languageio.com/hc/en-us/articles/13243178047117-Installing-Language-IO-Parallel-Translation-for-Zendesk-Chat-Tickets 2026-03-24T11:49:21Z https://support.languageio.com/hc/en-us/articles/13453220254349-Configuring-Ticket-Fields-and-Field-IDs-for-Zendesk-Chat-Tickets 2026-03-31T14:43:20Z 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https://support.languageio.com/hc/en-us/articles/14012067977357-Sending-a-response-with-Ticket 2026-03-31T15:47:13Z https://support.languageio.com/hc/en-us/articles/14140743789069-Installing-Language-IO-Article-for-Salesforce 2026-02-09T13:23:56Z https://support.languageio.com/hc/en-us/articles/14140854503181-Installing-Language-IO-Article-prerequisites 2026-03-31T14:19:53Z https://support.languageio.com/hc/en-us/articles/14373479860109-Exporting-a-Rules-Based-Einstein-Chatbot-for-Human-Translation 2026-03-31T14:16:36Z https://support.languageio.com/hc/en-us/articles/14373572576909-Packaging-and-Deploying-a-Rules-Based-Einstein-Chatbot 2026-03-31T15:37:53Z https://support.languageio.com/hc/en-us/articles/14373874267021-Installing-the-Language-IO-API-plugin-for-the-Salesforce-Rules-Based-Einstein-Chatbot 2026-03-31T14:04:25Z https://support.languageio.com/hc/en-us/articles/14375109001997-Using-the-Language-IO-API-plugin-with-Rules-Based-Einstein-Chatbots 2026-03-31T14:16:30Z 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https://support.languageio.com/hc/en-us/articles/15202586604941-Configuring-Remote-Site-Settings 2026-03-31T14:19:25Z https://support.languageio.com/hc/en-us/articles/15267882885005-Publishing-translated-articles-in-Zendesk-Guide 2026-03-31T15:49:26Z https://support.languageio.com/hc/en-us/articles/15267882925453-Checking-the-status-of-a-translation-project-for-Zendesk-Guide-in-the-Language-IO-Portal 2026-03-31T14:40:08Z https://support.languageio.com/hc/en-us/articles/15267882965261-Creating-a-translation-project-for-Zendesk-Guide-in-the-Language-IO-Portal 2026-03-31T14:16:08Z https://support.languageio.com/hc/en-us/articles/15268259608717-Flagging-new-or-updated-articles-for-translations-in-Zendesk-Guide 2026-03-31T14:40:12Z https://support.languageio.com/hc/en-us/articles/15574530987149-Creating-a-Lightning-Records-page-in-Salesforce 2026-03-31T15:39:21Z https://support.languageio.com/hc/en-us/articles/15918334589069-Using-Rapid-Human-Translation-with-Tickets 2026-03-31T15:47:25Z https://support.languageio.com/hc/en-us/articles/16311965642253-Translating-a-Rules-Based-Einstein-Chatbot-with-the-Language-IO-API-Plugin 2026-03-31T14:29:05Z https://support.languageio.com/hc/en-us/articles/16413771918349-Release-Notes-Language-IO-for-Zendesk-Chatbot 2026-03-31T15:46:27Z https://support.languageio.com/hc/en-us/articles/16772667987085-Language-IO-for-Zendesk-Chatbot-Prerequisites 2026-03-31T14:40:00Z https://support.languageio.com/hc/en-us/articles/16772689620493-What-is-the-Language-IO-Zendesk-Chatbot-and-how-does-it-work 2026-03-31T14:40:03Z https://support.languageio.com/hc/en-us/articles/16773115310861-Installing-the-Sunshine-Web-Messenger 2026-03-31T14:39:55Z https://support.languageio.com/hc/en-us/articles/17003105560845-Editing-a-glossary-entry-in-the-Customer-Self-Service-Portal 2026-01-13T14:58:20Z https://support.languageio.com/hc/en-us/articles/17065008196621-Defining-your-Languages-and-Glossaries 2026-03-31T14:16:04Z https://support.languageio.com/hc/en-us/articles/17117987092493-Interacting-with-a-Zendesk-Chatbot-escalation 2026-03-31T14:39:11Z https://support.languageio.com/hc/en-us/articles/17214553409421-Upgrading-Language-IO-Incidents-in-OSC-Desktop-NET 2026-03-31T14:38:41Z https://support.languageio.com/hc/en-us/articles/17214571241613-Upgrading-Language-IO-Incidents-in-OSC-BUI 2026-03-31T14:38:53Z https://support.languageio.com/hc/en-us/articles/17308353578253-Adding-a-glossary-entry-in-the-Customer-Self-Service-Portal 2026-01-13T14:57:52Z https://support.languageio.com/hc/en-us/articles/17308362322317-Deleting-a-glossary-entry-in-the-Customer-Self-Service-Portal 2026-01-13T14:01:08Z https://support.languageio.com/hc/en-us/articles/17313131624845-Using-the-Translate-Transcript-feature 2026-03-31T14:40:45Z https://support.languageio.com/hc/en-us/articles/17345656573197-Release-Notes-Language-IO-Chat-in-OSC-Desktop 2026-03-31T14:37:27Z https://support.languageio.com/hc/en-us/articles/17711615083149-Creating-an-account-in-the-Language-IO-Self-Service-Portal 2026-03-31T14:16:12Z https://support.languageio.com/hc/en-us/articles/17711705904781-Viewing-your-plan-details 2026-03-31T14:06:01Z https://support.languageio.com/hc/en-us/articles/17711831206413-Managing-your-API-key 2026-03-31T14:15:27Z https://support.languageio.com/hc/en-us/articles/17813855844621-How-does-Language-IO-act-on-Translation-Quality-Estimate-TQE-scores 2026-03-24T11:50:39Z https://support.languageio.com/hc/en-us/articles/18159791632013-Introduction-to-the-Language-IO-API 2026-03-31T14:43:29Z https://support.languageio.com/hc/en-us/articles/18159889969933-API-Route-Detect-Locale 2025-12-19T13:56:48Z https://support.languageio.com/hc/en-us/articles/18984338183949-Language-codes-in-API-requests-and-responses 2026-03-24T11:51:48Z https://support.languageio.com/hc/en-us/articles/19311017901069-Installing-the-Language-IO-Chat-Transcript-CP-Widget 2026-03-31T14:38:21Z https://support.languageio.com/hc/en-us/articles/19482926635149-Creating-an-External-Credential-for-Basic-Auth-Setting-up-Named-Credentials-part-1 2026-03-31T15:39:17Z https://support.languageio.com/hc/en-us/articles/19521731324941-Restricting-access-to-the-Language-IO-component-to-certain-users-or-profiles 2026-02-18T11:47:54Z https://support.languageio.com/hc/en-us/articles/19697032903693-API-Authentication 2025-12-19T13:56:48Z https://support.languageio.com/hc/en-us/articles/19697882391949-Creating-a-ticket-as-an-agent 2026-03-31T14:40:35Z https://support.languageio.com/hc/en-us/articles/19876016064909-Setting-up-the-Language-IO-Enhanced-Chat-permission-set 2026-02-18T10:56:36Z https://support.languageio.com/hc/en-us/articles/19876289747981-Expected-behaviour-of-the-Language-IO-component-with-Enhanced-Chat 2026-03-10T17:01:54Z https://support.languageio.com/hc/en-us/articles/19887074873101-Agent-to-Agent-Retranslation-in-Salesforce-Case 2026-03-31T15:39:06Z 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2026-03-31T15:38:10Z https://support.languageio.com/hc/en-us/articles/21579139109389-API-Route-Translate 2025-12-19T13:56:48Z https://support.languageio.com/hc/en-us/articles/21810778353165-Installing-Private-Apps-Implementing-Role-Restriction 2026-03-24T11:51:19Z https://support.languageio.com/hc/en-us/articles/21853796786957-Quote-Approval-and-Costs-with-Machine-Translation-only-projects 2026-03-31T14:44:30Z https://support.languageio.com/hc/en-us/articles/22381028344077-Setting-up-the-Agent-Preferred-Language-feature-as-an-Admin-in-Salesforce-Chat 2026-03-31T15:38:56Z https://support.languageio.com/hc/en-us/articles/22596262240781-Setting-up-Custom-Auto-Responses-for-Salesforce-Chat-to-be-stored-by-Language-IO 2026-03-31T14:20:46Z https://support.languageio.com/hc/en-us/articles/23222642577805-Preventing-delivery-push-failures-Unable-to-retrieve-draft-article-s-in-Salesforce-Article 2026-03-31T14:44:43Z 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https://support.languageio.com/hc/en-us/articles/24448930492301-Disabling-a-user-in-the-Customer-Self-Service-Portal 2025-12-19T13:56:49Z https://support.languageio.com/hc/en-us/articles/24448940413837-Editing-a-user-in-the-Customer-Self-Service-Portal 2025-12-19T13:56:49Z https://support.languageio.com/hc/en-us/articles/24448942808333-Adding-a-new-user-in-the-Customer-Self-Service-Portal 2025-12-19T13:56:49Z https://support.languageio.com/hc/en-us/articles/24777661367565-Zendesk-Guide-Installation-Prerequisites 2026-03-31T14:05:09Z https://support.languageio.com/hc/en-us/articles/24995015938317-Using-the-Translation-Quality-flag-in-Language-IO-Chat-for-Salesforce 2026-03-31T15:37:57Z https://support.languageio.com/hc/en-us/articles/24995152316429-Using-Retranslation-in-Language-IO-Chat-for-Salesforce 2026-03-31T14:30:38Z https://support.languageio.com/hc/en-us/articles/24995288751245-Flagging-Translations-in-the-Translate-Activity-macro 2026-03-31T14:43:39Z https://support.languageio.com/hc/en-us/articles/24995303478029-Translation-and-Retranslation-in-the-Translate-Activity-macro 2026-03-31T15:47:32Z https://support.languageio.com/hc/en-us/articles/25029213031181-Creating-a-Glossary-for-Machine-Translation-Best-Practices 2026-03-31T14:15:15Z https://support.languageio.com/hc/en-us/articles/25575681988109-Using-Translation-Optimization-in-Language-IO-Parallel-Translation-for-Chat-Tickets-and-Messaging 2026-03-31T14:40:31Z https://support.languageio.com/hc/en-us/articles/25576046413069-Assigning-External-Credential-Principal-Access-with-permission-sets-Setting-up-Named-Credentials-part-3 2026-02-18T11:49:04Z https://support.languageio.com/hc/en-us/articles/25774671442189-Release-Notes-Language-IO-Incidents-in-OSC-BUI 2026-03-31T14:37:23Z https://support.languageio.com/hc/en-us/articles/25775296980109-Using-the-Language-IO-API-to-translate-files 2026-03-31T14:31:53Z https://support.languageio.com/hc/en-us/articles/25807338911885-Language-IO-Case-for-Salesforce-Troubleshooting-Installation-Issues 2026-03-31T15:39:10Z https://support.languageio.com/hc/en-us/articles/26093086683789-Switching-between-profiles-in-the-Customer-Self-Service-Portal 2026-03-31T14:16:21Z https://support.languageio.com/hc/en-us/articles/26129064034957-Language-IO-Chat-for-Salesforce-Troubleshooting-Installation-Issues 2026-03-31T15:39:03Z https://support.languageio.com/hc/en-us/articles/27008686046861-Using-Translation-Optimization-in-the-Language-IO-component-for-Salesforce-Enhanced-Chat 2026-03-10T17:01:54Z https://support.languageio.com/hc/en-us/articles/27505919944717-Interacting-with-and-Exporting-from-the-Domo-Dashboard 2026-03-31T15:47:28Z https://support.languageio.com/hc/en-us/articles/27507022917901-Premium-Dashboard 2026-02-09T13:00:50Z 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https://support.languageio.com/hc/en-us/articles/30387157867917-Setting-up-the-Agent-Preferred-Language-feature-as-an-Admin-in-Salesforce-Enhanced-Chat 2026-02-18T10:59:06Z https://support.languageio.com/hc/en-us/articles/30387211592461-Setting-up-the-Agent-Preferred-Language-feature-as-an-Agent-in-Salesforce-Enhanced-Chat 2026-03-10T17:01:54Z https://support.languageio.com/hc/en-us/articles/30520378134157-Translating-documents-choosing-between-the-Language-IO-Translation-Portal-and-Attachment-translation 2026-03-24T11:50:54Z https://support.languageio.com/hc/en-us/articles/30550162531853-Translating-attachments-in-Salesforce-Case 2026-03-31T14:32:10Z https://support.languageio.com/hc/en-us/articles/30608720239501-Using-Lio-Agent-Assistant-in-Language-IO-Chat-for-Salesforce 2026-03-31T15:38:15Z https://support.languageio.com/hc/en-us/articles/31806813452301-Using-the-Retranslation-and-the-Quality-Rating-Flag-features 2026-03-31T14:40:21Z 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