Before you begin: An overview of the Language I/O Messaging installation process

The purpose of the article is to give a brief overview of the different steps to install Language I/O (LIO) Messaging for Salesforce in your Salesforce instance.

Prerequisites

Lightning Web Security (LWS)

For v1.13, Language I/O  migrated the component of the Language I/O application for Salesforce Messaging to Salesforce's Lightning Web Components (LWC), which is the the recommended approach for new development projects due to its many advantages.

Because of this, before you install v1.13 or later, or before you upgrade from version v1.12 or older, you must enable Lightning Web Security in Salesforce. For more information, see the Salesforce LWS documentation.

Named Credentials

Starting with v1.13, the Language I/O application for Salesforce Messaging requires the creation of Named Credentials (Previous versions used Protected Settings).

Before you upgrade from version v1.12 or older, make sure that you create Named Credentials to ensure a smooth upgrade process. 

Installation overview

Each step that involves an action on your part is explained in a dedicated article, linked below. The process is as follows:

1. Install the Language I/O application.
2. Create (or reuse) a Named Credential.
3. Configure your Custom Settings.
4. Configuring the Language I/O Messaging permission set.
5. Add the Messaging Component to the Lightning Record Pages.

If you have any question about this process or if you require assistance, contact your Customer Success Manager.