Understanding the Language I/O Self-Improving Glossary (SIGLO)

The Language I/O Self-Improving Glossary (SIGLO) is an automated process that runs in parallel to your translation requests, without interfering with or changing your workflow, to flag new or improved terms that might warrant an inclusion in your glossary.

In this article:

1. How it works
2. Availability
   • Protecting Security and Privacy

How it works

As the translation process occurs, SIGLO separately processes an anonymized version of the source content and analyzes it. This analysis goes through different methods, in addition to simple extraction:

• Translation variability: Translating glossary terms using the Machine Translation portal (four engines) to assess the variability of the translations.
• Grouping glossary expressions by the single terms that they contain (for example, joining Gofundme and fundraiser as the expression Gofundme fundraiser).
• Grouping by parts-of-speech (nouns, verbs, adjectives, adverbs) of the single terms.

SIGLO uses a scoring system to assess how relevant a given term is. The types of relevance scores may vary: It could be an automated similarity score or a manually created scoring set that contains the meaning of frequency, occurrence, the length of the keyword, etc.

Consult with your Customer Success Manager to define the scoring system(s) work best for you. In addition, depending on the scoring system you adopt and your preferences, you may configure SIGLO to interpret either higher scores as high relevance, or smaller scores as more significant. SIGLO can also ranks terms depending on context (or lack thereof, for example if a given score is only meaningful within a specific context).

Availability

SIGLO is an opt-in service that Language I/O can activate for you based on your volumes and needs. It is not available by default. Contact your Customer Success Manager to see if SIGLO might be a good fit for you.

You can use SIGLO reports as you prefer. Language I/O can assist in the review of SIGLO suggestions and edit your glossary for you. Note that because SIGLO does not keep the source content, you may need to provide additional context or precisions. Alternatively, you may decide to review the reports internally, or even send them to external linguists, then edit your glossaries yourself from your Self-Service Portal.

You can request a SIGLO report from your Customer Success Manager at any time, or set up a regular checkpoint schedule (such as monthly or quarterly reviews) to request and review SIGLO suggestions.

Protecting Security and Privacy

SIGLO is an opt-in service. In order to reduce the likelihood of PII identification, SIGLO uses Language I/O’s pseudonymization layer to mask PII prior to term extraction. This means that it passes through a layer to remove any identified PII before it creates and stores results.

Once it finishes the analysis, it destroys the source content and only keeps the suggested terms for later access.

SIGLO stores all term suggestions as a hashed value until they reach a certain frequency threshold (typically 10 occurrences). Once a term has been found more than 10 times, it is saved in clear text.