Release Notes - Language I/O for Salesforce Chat version 2.46.2

These are the Release Notes for version 2.46.2, released June 4th, 2025.

Please see the installation instructions in Installing Language I/O Chat for Salesforce for the installation link.

Fixed

Chat transfer causes chat window to become unresponsive

A bug was found in an older version of the application (2.44.3) where, when an agent tried to transfer a chat to another agent, the window would freeze or become unresponsive.

This is now fixed and agent-to-agent transfers work as expected. Language I/O recommends to upgrade if you are still using 2.44.3.

Automated greeting not sent

A bug was found where, when an end user would start a chat and an agent accepted it, the automatic greetings (autoresponders) would not be sent to the end user. This happened when Attempt Locale Detection was enabled in the application.

This is now fixed and autoresponders work as expected when an end user starts a chat.