Release Notes - Language I/O Parallel Translation for Chat, Tickets, and Messaging v3.2.22

These are the Release Notes for version 3.2.22 of Language I/O Parallel Translation for Chat, Tickets, and Messaging, released on March 21st, 2025.

If this is your first time installing the application, see the installation instructions here.

Fixed

Agents received multiple translations of end user messages 

A bug was found where sometimes, when an agent received a message from an end user, the message would be translated over and over multiple times and all the copies posted in the agent's chat window. This was caused by a combination of a slow network connection where translations were delivered more than two seconds after the "original" message and the application interpreting this delay as receiving new source content, which triggered a new translation each time.  

This is now fixed and the translations only occur once as expected.

Missing translations in rapid-fire conversations

A bug was found where, when an end user or an agent would send several messages in quick succession, some of the end user messages would not appear in the LIO tab or would not get translated at all. This happened because the app would still be working on translating a previous message, causing it to ignore translating a subsequent one. 

This is now fixed and all messages are translated as expected.