Release Notes - Language I/O Inline Translation for Chat, Tickets, and Messaging v1.0.2

These are the Release Notes for version 1.0.2 of the Language I/O Inline Translation for Chat, Tickets, and Messaging, released in March 2024.

Improved

Language Re-detection and automatic retranslation

Agents can now re-detect the language of an end-user with a click on the customer language code:
  

After the re-detect is complete, the application translates the end user's latest message to the newly detected language automatically if “auto-translate (inbound)” is checked. Otherwise, a click on the Translate previous messages button will translate all of the end-user's previous messages:

Fixed

Application title does not allow special characters

Titles of applications in Zendesk cannot contain special characters such as ?, /, ‘, _, <, or >. The title of the application was updated to reflect this so that the title of the application does not have to be changed during installation.