Release Notes - Language I/O Incidents in OSC BUI v2.0 (Q2 2023)
These are the Release Notes for version 2.0.
New
Introducing Translation Quality Rating flag for agents
An agent who receives a poor translation can now flag the translation accordingly. This feedback allows Language I/O to assess continued translation quality.
This feature also stores the translation quality ratings in the OSC database and loads in the UI when you re-open a previously flagged incident.
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