Deleting a glossary entry in the Language I/O Service Portal
You can now edit your glossary entries directly from the Language I/O Service Portal. This allows support teams to be much more flexible and responsive when a linguistic issue comes up that requires a glossary correction.
Important: Access to the glossary editor requires admin-level permissions. If you cannot find this feature in your Language I/O portal, please contact your Customer Success Manager for more details.
To delete a glossary entry, follow these steps:
- Log in to the Service Portal.
- Open the Settings section:
- Open the Glossary tab:
- Check the box on the left to select the row or rows that you want to delete, then click on Delete X items (Where X is the numbers of rows that you selected for deletion):
- After you save your changes, the status of the entry changes to “Delete pending”:
Caution: Your changes are not saved at this point. If you try to reload or leave the page, a pop-up opens to warn you that you may lose your unsaved changes: - When you are ready to save your changes, click the Confirm Changes button at the bottom of the page:
- Review your updates. If everything is correct, click Publish Changes to Glossary:
- The page reloads to show you a report of the changes that you implemented. Click Return to Glossary to return to the main page:
Important: Glossaries are not bi-directional: this means that if you delete a term in an English to French glossary, this does not delete the term in the French to English glossary.
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