Installing Language I/O Parallel Translation for Zendesk Chat & Tickets
To install Language I/O Parallel Translation for Zendesk Chat & Tickets, follow these steps:
- Find the Translation by Language IO application in the Zendesk Marketplace and click Install:
- Enter your following information in the Installation fields. Mandatory fields are indicated by an asterisk "*":
- Title:
- languageio_url:
- Auth token:
Note: You should receive your auth token when Language I/O sets up your account. If you did not receive it, contact your Language I/O Customer Success Manager to request it. The auth token is mandatory for the installation process, but not for later updates. - Title:
- Proceed to Configuring Ticket Fields and Field IDs for Zendesk Chat & Tickets.
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